Privacy Policy

This Privacy Policy explains how Galveston Island Market (“we,” “us,” or “our”) collects, uses, maintains, and discloses personal information when you:

• visit our website
• purchase products or services
• submit a vendor application or RSVP
• participate in our markets or events
• complete a form
• subscribe to email or text communications
• otherwise communicate with us

1. Information We Collect

The information we collect depends on how you interact with Galveston Island Market.

Information You Provide

We may collect information that you voluntarily provide, including:

• name
• email address
• telephone number
• billing or mailing address
• vendor or business name
• business or product information
• vendor application details
• market participation information
• booth preferences and assignments
• RSVP information
• order and purchase information
• payment status
• shipping information
• communication preferences
• messages, questions, and feedback
• information included in forms or applications

Payment Information

Payments may be processed by a third-party payment provider.

The payment provider may collect payment-card or financial information directly from you. Galveston Island Market may receive limited transaction information, such as:

• payer name
• billing address
• payment status
• payment amount
• transaction date
• transaction identification number
• limited payment-method details

We do not necessarily receive or retain complete payment-card information.

Text-Messaging Information

When you opt in to receive text messages, we may collect:

• your name
• mobile telephone number
• business or vendor information
• market participation details
• RSVP and application status
• payment status
• booth assignment and setup details
• message history
• opt-in date, time, source, and consent record
• opt-out and communication preferences

Automatically Collected Information

When you visit our website, our website platform and service providers may automatically collect technical information, including:

• Internet Protocol address
• browser and device type
• operating system
• referring website
• pages visited
• links selected
• dates and times of visits
• approximate location derived from an Internet Protocol address
• website activity and performance information

This information may be collected using cookies, pixels, log files, analytics tools, or similar technologies.

2. How We Collect Information

We may collect information:

• directly from you
• through website forms and checkout pages
• through vendor applications and RSVPs
• through email or text-message interactions
• automatically through website technologies
• through service providers that help us process payments, orders, communications, or event participation

3. How We Use Information

We may use personal information to:

• process and fulfill orders
• process payments and maintain transaction records
• provide receipts, confirmations, and shipping updates
• review vendor applications
• manage vendor RSVPs and participation
• assign booths and communicate setup details
• provide schedules and market-related updates
• send payment reminders
• respond to questions and support requests
• send communications you requested or consented to receive
• maintain opt-in, opt-out, and consent records
• operate, maintain, and improve our website
• understand website usage and performance
• prevent fraud, misuse, or security incidents
• enforce our Terms and Conditions
• maintain legal, tax, accounting, and business records
• comply with applicable legal obligations
• protect our rights, customers, vendors, and operations

We may also use information for another purpose disclosed when the information is collected or with your permission.

4. How We Disclose Information

We do not disclose personal information to unrelated parties for their independent marketing or promotional purposes.

We may allow service providers to process information only when reasonably necessary to support our operations, including:

• website hosting
• e-commerce and order processing
• payment processing
• shipping and delivery
• form and application management
• email delivery
• text-message delivery
• customer support
• data security
• website analytics
• accounting or professional services

These providers may process information only to perform services for Galveston Island Market or as otherwise legally permitted.

We may also disclose information when reasonably necessary to:

• comply with a law, court order, subpoena, or legal process
• respond to a lawful government request
• investigate suspected fraud or unlawful activity
• protect the safety, rights, or property of Galveston Island Market or others
• enforce an agreement

5. Mobile Information and Messaging Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Service providers that support our text-messaging program may process mobile information solely to deliver messages, provide customer support, maintain consent records, or operate the messaging service on our behalf.

Text-message opt-in information and consent will not be provided to any third party for that party's own use, marketing, or promotional activities.

This restriction applies to:

• mobile telephone numbers
• SMS opt-in records
• messaging consent
• opt-out records
• text-message preferences
• information collected specifically through the messaging program

6. SMS and Text-Messaging Privacy

When you affirmatively opt in, Galveston Island Market may send recurring informational text messages regarding:

• vendor applications
• vendor RSVPs
• market participation
• payment reminders
• booth assignments
• setup information
• schedules
• weather or operational changes
• other market-related updates

Message frequency varies based on market participation and event activity.

Message and data rates may apply.

You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out.

For assistance, reply HELP or email [email protected].

Consent to receive text messages is not a condition of purchase, submitting an application, or completing a form.

We maintain opt-in and opt-out records as reasonably necessary to manage the messaging program, document consent, honor communication preferences, and comply with applicable requirements.

7. Email Communications

You may unsubscribe from promotional email communications by using the unsubscribe option included in the email or by contacting us.

After unsubscribing from promotional emails, you may continue to receive necessary non-promotional communications, such as:

• purchase confirmations
• payment receipts
• shipping information
• vendor application updates
• booth assignments
• event schedule changes
• responses to questions
• security or legal notices

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• operate essential website functions
• remember preferences
• maintain security
• understand website traffic
• measure website performance
• identify technical problems
• improve website functionality

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect how some website features operate.

Third-party services used through our website may use their own technologies according to their privacy policies.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• complete the purpose for which it was collected
• fulfill orders and vendor services
• maintain payment and transaction records
• administer market participation
• maintain consent and opt-out records
• comply with legal, tax, and accounting obligations
• prevent fraud or misuse
• resolve disputes
• enforce our agreements

Retention periods may differ depending on the type of information and applicable business or legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

10. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no electronic transmission, website, storage system, or security method can be guaranteed to be completely secure.

11. Your Choices and Privacy Requests

You may contact us to:

• update your personal information
• correct inaccurate information
• request access to certain information
• request deletion of certain information
• update communication preferences
• withdraw consent
• ask questions about our privacy practices

We will evaluate and respond to requests as required by applicable law. We may need to verify your identity before completing a request.

Certain information may need to be retained for legal, tax, security, transaction, fraud-prevention, or recordkeeping purposes.

To submit a privacy request, contact:

[email protected]

Use the subject line Privacy Request and explain your request.

12. Children's Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

Purchases, vendor applications, contractual submissions, and text-message enrollment are intended for individuals who are at least 18 years old.

A parent or legal guardian who believes a child has submitted personal information may contact us so that we can review the matter.

13. Third-Party Websites

Our website may contain links to independently operated websites, payment services, social-media services, or other platforms.

This Privacy Policy does not govern information collected independently by those third parties. We encourage users to review the privacy practices of a third-party service before providing information to it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, operations, or privacy practices.

The revised policy will be posted on our website with an updated effective date. Changes become effective when posted unless another date is stated.

15. Contact Information

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Galveston Island Market
Email: [email protected]
Website: galvestonislandmarket.com

Terms and Conditions: galvestonislandmarket.com/terms-and-conditions